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Not getting emails from Forums

Dan 7612

Inspired Forum Member
REIN Member
Joined
Dec 21, 2015
Messages
50
When I enter a comment into a forum, I click on the subscribe button and request email notification.

I don't receive any emails informing me of responses or changes.

I do get emails from [email protected] so it's not a blocked site issue.

Suggestions?

for this posting I did select "watch this thread" and "receive email notifications"
 

Dan 7612

Inspired Forum Member
REIN Member
Joined
Dec 21, 2015
Messages
50
#erinfrancey

I did not get any emails when you added your comment.
 

Marnie

Frequent Forum Member
Staff member
REIN Member
Joined
Oct 6, 2016
Messages
354
Thank you for the update and your earlier email Dan. Our IT department is investigating this and will be in contact with you next week.
 

Harjit

IT Dude
Staff member
REIN Member
Joined
May 6, 2009
Messages
103
Ok This issue should be fixed now, if anyone still not receiving emails,
please email info@ reincanada.com.

The most common cause of a person who is watching the thread has not visited the thread and
read the latest posts, or marked it as read since receiving an email notification.

There user will receive no further email notifications until they do so.
 
Last edited:

Dan 7612

Inspired Forum Member
REIN Member
Joined
Dec 21, 2015
Messages
50
Well they say it is fixed. Let's see if it is.

Can someone respond to this posting?

Thanks
Dan
 

Marnie

Frequent Forum Member
Staff member
REIN Member
Joined
Oct 6, 2016
Messages
354
Great to hear it has been resolved!
 

Tina Myrvang

Client Care Lead
Staff member
REIN Member
Joined
Nov 15, 2010
Messages
1,502
IF you request an email from a post you must check that option off when you are making your post.
 
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